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Job completed for Cherup, Michele

Completion date: September 15, 2025

Location: Columbus, OH

Why did the customer contact us?

The customer requested a free estimate for their condo after noticing a persistent, musty odor. This distinct smell indicated hidden moisture retention and potential microbial growth originating within the wall cavities or the crawlspace beneath the flooring units.

Solutions provided:

Our team conducted a detailed water damage and odor investigation throughout the condo, inspecting the subfloor structural open-web trusses and plumbing lines for hidden leaks or trapped moisture. To precisely locate the source of the musty odor, we made targeted, professional inspection cuts into the drywall near electrical outlets and baseboards, allowing us to safely examine the internal wall cavities without disrupting the main infrastructure. After checking the crawlspace framing and verifying the condition of the hidden piping, we provided the homeowner with a comprehensive mitigation strategy to resolve the moisture issues, eliminate the odors, and ensure the condo's air quality is fully restored.

Photos & Videos:

Inspecting subfloor structural open-web trusses for moisture accumulation and musty odors in a property.
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Inspecting subfloor structural open-web trusses for moisture accumulation and musty odors in a property.
Technicians cut a targeted inspection hole in condo drywall to check plumbing lines for leaks.
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Technicians cut a targeted inspection hole in condo drywall to check plumbing lines for leaks.
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