Completion date: March 4, 2026
Location: Franklin, OH
The customer contacted us to address an urgent water damage incident in a commercial restroom and hallway area. A plumbing failure involving a urinal resulted in significant water overflow, causing saturation of the floor tiles and spreading moisture into the common hallways near the water fountains. Immediate intervention was required to prevent structural damage, slip hazards, and long-term mold growth within the facility
We provided comprehensive commercial water damage restoration and sanitization services. Our team began by identifying and stopping the source of the overflow, followed by a thorough application of antimicrobial treatments to the affected restroom fixtures and flooring to ensure a hygienic environment. We deployed industrial-grade Phoenix LGR dehumidifiers and high-velocity air movers to extract deep-seated moisture from the subflooring and hallway tiles. Throughout the process, we utilized advanced moisture detection tools to monitor drying progress, ensuring the facility was returned to a safe, dry, and fully operational state.