Job completed for Rock

Completion date: February 20, 2026

Location: Franklin, OH

Why did the customer contact us?

The customer experienced water in their basement, possibly due to a failed sump pump.

Solutions provided:

Our team promptly responded to the basement water issue. We deployed professional water damage restoration equipment, including a high-capacity dehumidifier and multiple air movers, to thoroughly dry the affected basement area. Throughout the drying process, moisture levels were continually monitored using specialized hygrometers to ensure effective moisture removal and prevent secondary damage.

Photos & Videos:

A clear view of a basement storage area with concrete walls and overhead pipes, signifying the completion of water restoration services.

A clear view of a basement storage area with concrete walls and overhead pipes, signifying the completion of water restoration services.

A section of a clean, dry concrete basement floor and walls, showcasing the restored area after water damage mitigation.

A section of a clean, dry concrete basement floor and walls, showcasing the restored area after water damage mitigation.

Close-up of a hygrometer displaying 32.5% relative humidity and 65.3°F temperature, monitoring drying progress in a basement.

Close-up of a hygrometer displaying 32.5% relative humidity and 65.3°F temperature, monitoring drying progress in a basement.

A Phoenix R200 dehumidifier and several air movers set up in a concrete basement for professional water damage drying.

A Phoenix R200 dehumidifier and several air movers set up in a concrete basement for professional water damage drying.

Technician's perspective looking down into an open basement hatch, indicating initial access for water damage assessment.

Technician's perspective looking down into an open basement hatch, indicating initial access for water damage assessment.

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